We often get questions about the kinds of hosting there are and how they differ from one another, and one of the best ways to explain this has been to ask our customers to envision the following real estate analogy.
Our marketing sports hashtags and styled depictions of the phrase “That’s Good Mojo”, but it is far from just a catchy name or a trademark we own. Good Mojo is not an ephemeral matter – it is a part of our company’s decision-making process. Oddly, this makes complicated decisions amazingly simple to make. We ask ourselves “Is this Good Mojo?” – and that quickly determines whether the answer is yes or no.
We believe in Good Mojo and live by it – in our day-to-day work processes, our hiring, strategic choices, and customer-facing policies. It is not good mojo to lock people into long-term contracts they are unhappy with. Therefore, MojoHost does not require commitments. Our team works hard every day to make sure our customers are happy and have no reason to leave.
We make not only profit-based but ethical decisions about whom to host. We believe that treating people kindly is a requirement for anyone working at MojoHost. We strongly oppose bullying, cyberfraud, and shady operations. That is why we will always refuse service to spammers, scammers, or phishing schemes.
Some of our largest customers grew to their current size with us, and we’re very proud to provide the foundation for their success. We have special discount policies on services for new business ventures in our effort to support uprising endeavors and help customers bring their dreams to life.
We are human and therefore will help customers through crisis, highs, and lows. The COVID situation and resulting economical changes have been testing this principle lately. Some customers reached out and were granted due date extensions if their business was adversely affected by the pandemic.
Most importantly, following the Good Mojo way means we will always do the right thing. Whether it’s treating customers with respect, delivering a high quality of service and support, being attentive clients’ needs or requirements – MojoHost will have your back, because That’s Good Mojo.